As manager of the Northern Beaches’ largest community hub, John’s role is a diverse one including responsibility for the strategic and everyday management of the centre. Starting the day before the centre’s doors open allows time to focus on admin so that when the doors are open, his focus is on people. In John’s words “people come before paper”. He chose to join the not-for-profit sector as he finds working in smaller, under resourced environments forces him to think outside the box, act with agility and a strength of purpose.